For most small businesses, shipping isn’t just a task rather it’s a daily roadblock. Too many courier accounts, missed deliveries, and hours lost chasing updates. Kaushal Sharma observed the recurrence of this trend in various brands that were expanding and he thought of altering it. As a result, Shipclues, a courier aggregator created for Indian SMEs, came into existence. Under his leadership, the platform is removing the usual shipping chaos and making everyday deliveries faster, simpler, and easier to scale. This is how he’s helping small businesses take control, one shipment at a time.
Kaushal Sharma’s Mission to Fix SME Logistics from the Ground Up
Before starting Shipclues, Kaushal Sharma, the CEO, talked to a lot of small business owners. He kept hearing the same thing: shipping was taking up too much of their time. They were managing several courier accounts, chasing down updates, and processing returns by hand, all with small teams and limited resources. Most tools available weren’t built for them. They were either too complex or just didn’t solve the right problems.
Kaushal didn’t set out to build a flashy product. He built something that could actually help. As Shipclues CEO, his goal was to create a system that took the stress out of logistics. One platform, fewer steps, and more simplicity meant that teams could focus on getting orders out instead of dealing with delivery problems. He has always taken an active approach, listening first and then making tools that help the people who are really working to grow brands.
How Shipclues is Revolutionizing Deliveries for India’s SMEs
For most small businesses, getting an order out the door can take more effort than making the sale itself. Deliveries get delayed, returns pile up, and teams end up spending hours just coordinating between courier partners. Each update that has been missed or a late collection will be converted into a customer escalation. Such a situation, if it recurs frequently, will consume your working hours quickly, especially if you have a limited number of employees and time. Shipclues was built to solve this, by giving SMEs a simpler, faster, and more reliable way to manage eCommerce shipping.
Under the leadership of Kaushal Sharma, Shipclues was designed to work for real-world operations, not ideal scenarios. His focus has always been on fixing the problems small teams face daily: not enough time, too many moving parts, and no clear system. That’s why the platform brings everything into one place. You can assign couriers, track shipments, handle RTOs, and reconcile COD payments without jumping across dashboards or relying on manual updates.
Kaushal’s approach is simple: remove the noise, build what’s actually needed, and let brands focus on growing instead of firefighting. Smart courier allocation, real-time visibility, and automated workflows all reflect that thinking. And it works because the people using it every day helped shape it.
For small businesses, this kind of support makes growth feel possible. It’s not about doing everything. It’s about finally having the right tools in place to do the important things well. With Shipclues, eCommerce shipping becomes one less thing to worry about, and that’s a big win.
About Our Company
Shipclues was founded with one goal, to make shipping easier for small and mid-sized businesses across India. The concept, which was initially very basic, has developed over time into a stable and dependable platform that is trusted by hundreds of D2C brands and SMEs. The team, under the management of Shipclues CEO Kaushal Sharma, has always been committed to addressing genuine issues rather than complicating the matters. Every function that the platform develops is primarily influenced by the on-site feedback of sellers regarding what they require to save their time, lessen the occurrence of errors and grow their businesses. Shipclues’ goal is not to substitute your team but to facilitate their work. The use of Shipclues makes logistics the least of your worries, hence allowing you to focus more on the development of your business.
